Solve Genshin Impact Download Error with These Easy Methods
How to Fix Genshin Impact Download Error
Genshin Impact is a beautiful and immersive open-world role-playing game that has gained millions of fans worldwide since its release in 2020. The game is developed by miHoYo, a Chinese video game company, and is free to play with optional in-game purchases. However, many players have encountered a frustrating problem when trying to download or update the game on their Windows devices. The problem is known as the Genshin Impact download error, and it prevents players from installing or launching the game successfully.
In this article, we will explain what causes the download error, how to identify it, and how to fix it with five easy methods. We will also provide some tips on how to prevent the error from happening again in the future. By following this guide, you should be able to enjoy Genshin Impact without any issues.
genshin impact download error
What is Genshin Impact and why is it popular?
Genshin Impact is a fantasy adventure game that allows players to explore a vast and colorful world called Teyvat. The game features a rich story, diverse characters, elemental combat, co-op multiplayer, and cross-platform compatibility. Players can choose from over 30 playable characters, each with their own unique abilities and personalities. The game also offers a variety of activities, such as quests, puzzles, dungeons, bosses, events, and more.
Genshin Impact is popular because of its stunning graphics, engaging gameplay, and generous content. The game has received positive reviews from critics and players alike, and has won several awards, such as the Google Play Best Game of 2020 and the Apple App Store Game of the Year 2020. The game is constantly updated with new features, characters, regions, and stories, making it one of the most dynamic and exciting games in the market.
What causes the download error and how to identify it?
The download error on Genshin Impact is a common issue that many players face when trying to install or update the game on their Windows devices. The error usually occurs when the game files are corrupted or incomplete due to various reasons. Some of the possible causes of the download error are:
Unstable or slow internet connection
Antivirus or firewall blocking the download process
Corrupted or outdated launcher or game files
Incorrect or changed DNS settings
The download error can be identified by the following symptoms:
The download process stops at a certain percentage or speed
The launcher shows an error message such as "Game files download error" or "Failed to verify files"
The launcher crashes or freezes during the download process
The game does not launch or runs into errors after installation
How to fix the download error on Genshin Impact?
If you are facing the download error on Genshin Impact, do not worry. There are several methods that you can try to fix it and resume your adventure in Teyvat. Here are five effective solutions that have worked for many players:
Method 1: Check your internet connection and restart your device
The first thing you should do when encountering the download error is to check your internet connection and make sure it is stable and fast enough to support the download process. You can use an online speed test tool to measure your internet speed and ping. If your internet connection is slow or unstable, you may want to switch to a different network, such as a mobile hotspot, a wired connection, or a different Wi-Fi router. You can also try to restart your modem or router to refresh your connection.
Another simple but effective solution is to restart your device and try to download the game again. This can help to clear any temporary glitches or cache issues that may interfere with the download process. To restart your device, follow these steps:
Close the Genshin Impact launcher and any other running programs
Click on the Start menu and select the Power option
Choose Restart from the list of options
Wait for your device to reboot and then launch the Genshin Impact launcher again
Method 2: Disable your antivirus or firewall temporarily
Sometimes, your antivirus or firewall software may block the download process of Genshin Impact, thinking that it is a malicious or suspicious program. This can cause the download error or slow down the download speed. To fix this, you can try to disable your antivirus or firewall temporarily while downloading the game. However, make sure to enable them again after the download is complete, as they are important for protecting your device from viruses and malware.
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To disable your antivirus or firewall, follow these steps:
Find the icon of your antivirus or firewall software on the system tray (the lower-right corner of your screen)
Right-click on the icon and select Disable, Turn off, or Exit from the menu
If prompted, choose how long you want to disable it (for example, until restart or for 15 minutes)
Launch the Genshin Impact launcher and try to download the game again
Method 3: Reinstall the game or update the launcher
If the download error persists, it may be due to corrupted or outdated launcher or game files. In this case, you may need to reinstall the game or update the launcher to fix the issue. To reinstall the game, follow these steps:
Go to the folder where you installed Genshin Impact (by default, it is C:\Program Files\Genshin Impact)
Delete the folder and all its contents
Go to the official website of Genshin Impact and download the latest version of the launcher
Run the launcher and choose a different location to install the game (for example, D:\Genshin Impact)
Follow the instructions on the screen and wait for the game to be downloaded and installed
To update the launcher, follow these steps:
Launch the Genshin Impact launcher and click on the gear icon on the upper-right corner
Select Update from the menu and wait for the launcher to check for updates
If there is an update available, click on Update Now and wait for the launcher to be updated
Restart the launcher and try to download the game again
Method 4: Manually download the game files from a trusted source
Another possible solution is to manually download the game files from a trusted source and copy them to your game folder. This can help to bypass any errors or interruptions that may occur during the download process. However, make sure that you only download the game files from a trusted source, such as the official website of Genshin Impact or a reputable fan site. Do not download the game files from unknown or suspicious sources, as they may contain viruses or malware that can harm your device or compromise your account. To manually download the game files, follow these steps:
Go to a trusted source and download the latest version of the game files (usually in a zip or rar format)
Extract the game files to a folder on your device (for example, C:\Genshin Impact Files)
Go to the folder where you installed Genshin Impact (by default, it is C:\Program Files\Genshin Impact)
Copy and paste the game files from the folder you extracted to the game folder, and replace any existing files if prompted
Launch the Genshin Impact launcher and try to download the game again
Method 5: Change your DNS settings to Google DNS
The last method that you can try is to change your DNS settings to Google DNS. DNS stands for Domain Name System, and it is a service that translates domain names (such as genshin.mihoyo.com) into IP addresses (such as 104.16.140.31) that your device can understand and connect to. Sometimes, your default DNS server may be slow or unreliable, which can cause the download error on Genshin Impact. By changing your DNS settings to Google DNS, you c